Bonded Warehousing Services

Bonded Warehousing Services for London & the South East – Bonded Storage That Cuts Costs

When managing international supply chains, especially in the UK, controlling costs and maintaining compliance are paramount. Our warehousing solutions, featuring specialised bonded storage, provide a way to store imported goods under strict customs control while deferring payment of UK duties and import VAT until the goods are released into the UK market. This approach significantly improves your cash flow by lowering upfront costs, simplifies the process of re-exporting goods, and offers clear visibility through a sophisticated Warehouse Management System (WMS) from intake to final delivery.

By utilising customs bonded warehouses, businesses can leverage a secure facility that holds goods in a bonded status, meaning that the payment of customs duties and taxes is suspended until the merchandise is either sold domestically or moved out of the bonded warehouse. This arrangement aligns with HM Revenue & Customs (HMRC) regulations and offers many advantages for importers and exporters alike. For more details on customs warehousing and duty deferment, you can refer to HMRC’s official guidance.

Interested in cutting your warehousing costs? Get a fast quote today → Call 01234 567 890 or email hello@freightcservices.com.

Why Choose Freight Connect Services for Warehousing

At Freight Connect Services, we offer flexible warehousing options tailored to your business needs, whether you require bonded warehouses or standard storage. You can choose to store goods under customs bonded control or in a non-bonded space, depending on your duty and VAT strategies. This flexibility ensures you only pay customs duties and import VAT when your goods enter free circulation in the UK, helping you defer taxes and improve cash-flow management.

Our advanced WMS provides real-time stock visibility, allowing you to track inventory by batch, lot, or SKU with features such as ASN receipt, scan-in/scan-out, and configurable alerts. This transparency supports efficient inventory management and helps you make informed decisions in your supply chain.

Beyond storage, we provide pick, pack, and fulfilment services tailored to both B2B and eCommerce workflows, including marketplace integrations, cartonisation, and kitting. Our cross-dock and consolidation services facilitate rapid transhipment from ports and airports, reducing dwell time and streamlining your logistics.

Strategically located near Heathrow Airport (LHR) with quick access to major motorways like the M25, M4, and M3, our warehouses benefit from excellent connectivity to key UK ports such as London Gateway, Felixstowe, and Southampton, as well as regional hubs including Gatwick and Stansted. This location advantage helps accelerate your supply chain operations.

Compliance is at the heart of our operations. We follow HMRC-aligned procedures with robust record-keeping and secure site controls. Our processes are AEO-aware, ensuring smooth customs interactions and peace of mind for your business. For more on our compliance standards, visit HMRC’s customs warehouse management guidance.

Tell us what you’re storing and for how long—Get Rates today.

What Is a Bonded Warehouse?

A bonded warehouse—also known as an HMRC-authorised customs warehouse—is a secure storage facility where imported goods can be held without immediately paying customs duties or import VAT. The key benefit is that taxes are suspended while the goods remain in the warehouse and only become payable when the goods are released into free circulation within the UK market.

If the goods are re-exported from the bonded warehouse, you typically do not have to pay UK duty or import VAT. This makes bonded warehouses an excellent solution for businesses that need to store inventory over an extended period or those involved in international trade requiring flexible customs procedures.

The warehouse operator maintains detailed records and adheres to strict HMRC controls until the goods are discharged, ensuring full compliance with regulatory requirements. In short, a bonded warehouse means improved cash flow, reduced risk, and simplified customs management while your stock is stored securely.

Warehouse

Bonded Storage Benefits

Using bonded warehousing solutions offers many advantages for businesses involved in importing and exporting

Simpler re-exports

Moving goods from the warehouse to export destinations can be done without triggering UK duty or VAT, reducing administrative complexity.

VAT suspension

Import VAT is also postponed until goods enter free circulation. If you re-export goods directly from the bonded warehouse, you avoid paying import VAT altogether.

Cash-flow smoothing

Aligning tax payments with revenue inflow helps businesses manage their finances more predictably.

Duty deferment

By storing goods in a bonded warehouse, you can delay paying import duties until the goods are released for sale in the UK, freeing up working capital. This deferral is a significant financial benefit for companies managing large inventories. HMRC guidance

Compliance confidence

Bonded warehouses operate under strict HMRC rules with controlled access, audit-ready records, and security protocols, giving you peace of mind.
These benefits make bonded warehouses especially attractive for companies looking to optimise their supply chain and reduce costs related to customs duties and taxes.

Our Warehousing Capabilities

Ambient & Temperature-Controlled Options

We offer versatile storage solutions to meet diverse product requirements. Our ambient pallet storage includes racking and floor stacking options, while temperature-controlled environments are available for sensitive SKUs such as pharmaceuticals or certain food products. We work closely with clients to define target temperature ranges and conduct regular audits to maintain compliance.

Inventory Management & WMS

Our Warehouse Management System provides comprehensive capabilities, including: Real-time visibility of stock levels, locations, and statuses (bonded or non-bonded) Tracking by batch, lot, serial number, expiry dates, and rotation methods such as FIFO or FEFO Advanced receiving processes with ASN handling, barcode scanning, cycle counts, and audit trails Easy data exports compatible with your ERP or MRP systems, plus API integrations for seamless connectivity

Pick, Pack & Fulfilment

We support various fulfilment needs, including: B2B case and pallet handling as well as eCommerce single- and multi-line orders Value-added services such as kitting, light assembly, relabelling, and rework (subject to customs permissions for bonded stock) Integration with courier services for last-mile delivery and pallet networks for B2B distribution

Cross-Docking & Consolidation

Our facilities enable rapid port and airport intake with quick turnaround for outbound shipments, reducing dwell time and improving supply chain efficiency. We also offer vendor consolidation to minimise international freight legs and UK delivery touchpoints. Where permitted, we can prepare goods for retail, including ticketing and quality control for bonded stock.

Security, Insurance & Compliance

Security is paramount. Our warehouses feature 24/7 monitored CCTV, controlled access zones, and seal checks. We maintain documented Standard Operating Procedures (SOPs), conduct thorough staff vetting, and enforce visitor controls. All bonded inventory is managed under HMRC-aligned record-keeping systems, with permissions required before goods are removed or discharged. For more information, please refer to HMRC’s customs warehouse requirements.

Bonding Warehouse Process – Step by Step

1

Booking & Instructions

You provide us with a detailed SKU list, tariff codes, values, and specify whether goods will be stored bonded or non-bonded.
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Inbound & Receipt

Goods arrive from ports, airports, or UK origins. We inspect, record, and assign the appropriate bonded status within our WMS.

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Customs Status Set

Customs entries are created and linked to your stock. While goods remain bonded, customs duties and VAT are not paid. HMRC guidance

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Storage & Operations

We handle picking, repacking, or permitted rework activities, logging every movement meticulously. HMRC guidance

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Release Options

Free Circulation: Goods are released for sale in the UK; duty and VAT are paid at this point, with electronic customs clearance messages confirming approval.

Re-export: Eligible goods can be exported directly from the bonded warehouse without incurring UK duty or VAT.

Transfer: Goods can be moved to another customs procedure or bonded site, subject to permissions.

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Outbound & Proof of Delivery

Carrier collections are organised, and all documentation is archived for audit purposes.

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Typically, goods are available in the system on the same day of receipt, with releases timed to align with customs clearance and carrier schedules.

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Industry Use Cases

Bonded warehouses serve a wide range of industries

E-commerce & Marketplaces

Store seasonal or promotional stock under bond, releasing inventory as orders arrive, integrated seamlessly with your storefront and courier partners.

FMCG & Retail

Manage peak seasons and promotions by keeping imported SKUs bonded until allocated for sale.

Electronics

Benefit from serial-level control, anti-tamper checks, and compliant returns processing.

Pharmaceuticals & Healthcare

Ensure temperature control, batch and expiry tracking, and maintain regulatory documentation. 

Automotive & Spares

Combine bonded and duty-paid inventory with full traceability for complex supply chains.

Coverage & Locations

Our warehousing services cover London & the South East with a typical service radius of approximately 150 miles, extending to national distribution. We maintain fast, reliable links to key transport hubs:

Airports: Heathrow (primary), Gatwick, Stansted

Ports: London Gateway, Felixstowe, Southampton

Motorways: M25, M4, M3, M1, M11

Examples of transit capabilities include same-day collections to Heathrow and next-day trunking to major UK carriers and pallet hubs, subject to volume and cut-off times. 

Pricing & How Quotes Work

Pricing depends on several factors
Storage profile
Pallet types, oversize items, ambient versus temperature-controlled storage

Handling requirements, customs messaging, and record-keeping

Number of receipts, picks, and value-added services like kitting or relabelling

Port/airport drayage, final-mile delivery, and timed services

EDI/API connectivity and reporting packages

To get an accurate quote, please provide details such as the number of pallets or SKUs, average days on hand, pick profiles (B2B vs D2C), any special handling needs, and customs status.

Documents & Compliance (HMRC customs, EORI, AEO)

To operate within the UK customs framework, you will need

EORI Number

Essential for customs processes in the UK.

VAT & Duty

HMRC’s VAT and tax warehousing notices explain how VAT applies within and between warehouses and on removal. HMRC VAT guidance

Customs Entries & Records

We operate in full alignment with HMRC guidance on customs warehouses. Clearance messages from customs are required before goods can be released into free circulation. HMRC guidance

Authorised Economic Operator (AEO)

Holding AEO status can facilitate smoother customs interactions. Note that AEO accreditation applies to the legal entity and does not automatically extend to clients. HMRC AEO details

Case Study Snapshot

A European consumer electronics brand needed to stage inventory in the UK without tying up capital in duty and VAT payments while testing market demand. By utilising our bonded storage facilities, they moved inbound containers directly into bond and released stock weekly as orders confirmed.

Results in the first 90 days included

Over £250,000 deferred in import charges during the launch phase

Average dwell time of just 2.1 days before release, thanks to cross-dock and bonded holding

99% on-time dispatch rate to 3PL carriers, optimising the handoff from bonded to duty-paid status

FAQs

What does “bonded warehouse” mean?
It is an HMRC-authorised facility where imported goods are stored with duty and VAT suspended until released to the UK market or re-exported.
Importers, brands testing demand, and exporters staging re-exports can all benefit from deferring customs duties and import VAT while remaining compliant.

Goods can remain indefinitely in a bonded warehouse, provided they stay under customs control with proper records. 

Submit a customs entry and wait for clearance messages before removing goods and paying the applicable duty and VAT.
Yes, eligible re-exports from a bonded warehouse avoid these charges.

Storage and certain handling are permitted under HMRC rules; some movements require prior permission. 

Prohibited or restricted goods follow specific HMRC controls; commodity codes should be provided to confirm admissibility.  

Costs cover storage, handling, value-added services, customs administration, and transport. 

Our site has insurance coverage; you should maintain goods-in-storage insurance for your inventory.

Inventory is accessible via WMS dashboards, exports, and API, showing stock levels, locations, and movement history. 

AEO is not mandatory for bonded warehouse use but may offer customs facilitation benefits. 

Flexible month-to-month or contract terms are available based on volume and service needs. 

Bonded vs Non-Bonded Storage (Feature/Benefit Table)

Feature Bonded Storage Non-Bonded Storage
Duty & VAT timing Deferred until free-circulation release Paid on import
Re-exports No UK duty/VAT on eligible re-exports Usually not applicable
HMRC controls Under customs control; strict records/permissions Standard commercial storage controls
Cash flow Optimised (lower upfront tax outlay) Higher upfront tax outlay
Allowed activities Limited/permissioned under HMRC rules Broader rework/fulfilment options
Best for Imported stock awaiting UK sale or re-export Domestic stock or already duty-paid goods