FAQ’S
Frequently asked Questions
Our UK depot Location: Freight Connect Services LTD, UNIT-6, Prior’s way Industrial estate, Prior’s way, Maidenhead SL6 2HP
Yes, when you complete the ‘Get a quote & book’ form you will be given the option to drop your parcel off at your nearest depot, or to select a convenient time for our driver to collect from your address. We offer FREE all-day collection service or a choice of 3 different time slots –am, pm or a 3-to-4-hour time window when our driver will be in your area (this will vary depending on your collection address). The time slots incur an additional charge, which is clearly shown on the ‘Get a quote & book’ form.
Yes, the parcel will be collected from you and then moved through our network overnight for delivery the next working day including Saturdays if you have booked for delivery that day.
There are remote areas in the UK that can’t be sent on an overnight parcel delivery service. At the point of booking the delivery services available to that postcode will be shown.
There are remote areas in the UK that can’t be sent on an overnight parcel delivery service. At the point of booking the delivery services available to that postcode will be shown.
Please read our full terms and conditions which you can access here.