FAQ

title_leftFAQ’S

Frequently Asked Questions

Our UK depot Location: Freight Connect Services LTD,UNIT-6, Prior’s way Industrial estate, Prior’s way, Maidenhead    SL6 2HP
Yes, when you complete the ‘Get a quote & book’ form you will be given the option to drop your parcel off at your nearest depot, or to select a convenient time for our driver to collect from your address. We offer FREE all-day collection service or a choice of 3 different time slots –am, pm or a 3-to-4-hour time window when our driver will be in your area (this will vary depending on your collection address). The time slots incur an additional charge, which is clearly shown on the ‘Get a quote & book’ form.
Yes, the parcel will be collected from you and then moved through our network overnight for delivery the next working day including Saturdays if you have booked for delivery that day.
There are remote areas in the UK that can’t be sent on an overnight parcel delivery service. At the point of booking the delivery services available to that postcode will be shown.
Please read our full terms and conditions which you can access here.

Yes. Freight Connect Services collect and deliver your parcels from door to door be it from your home or a place of work. That’s because we are the actual company collecting and delivering your order, there is no middleman or parcel broker to pay either. You also have the added peace of mind that by placing your order directly with Global Trade Point, you won’t be passed from pillar to post if you have any queries with your order or our services.

Yes. Freight Connect Services Ltd and deliver your parcels from any UK address and provide a door-to-door parcel delivery service, collecting or delivering to a home or a place of work.
Yes. If you want a collection tomorrow for delivery the following day (although we don’t collect on Saturdays, Sundays or Bank holidays or deliver on Sundays or Bank holidays) just complete the online Quote & book form.
At Freight connect services we accept all kinds of Debit/Credit card (Excluding Amex) payments and all kinds of Bank Transfers.