Frequently asked Questions

Yes, absolutely. Our customs clearance team is available 24/7 to ensure we have your goods clear as soon as the flight arrives to avoid delay.
Rest assured, you will not be charged any cent from the airline if you nominate us as your clearance agent since we have our own bonded warehouse which means if your goods are held by the UK border force, we will keep your goods safely in our warehouse till the UK border force releases it. No storage charges will be incurred by airlines or us.
We are expert of Event shipping. Our expertise in operating ATA Carnet shipments can ensure you will not be charged any taxes and your products will be delivered on time to you before the show begins.
Absolutely, for some anti-dumping goods, if you prepare the related paperwork, you will get the reduction on duty. At Freight Connect Services, we have helped our clients save 40K Pounds on duty for their anti-dumping goods by guiding our clients accurate paperwork to prepare to comply with the government regulations.